FAQ
Frequently Asked Questions
Answers about scans, citations, visibility tools, reporting outputs, and plan differences.
Getting Started
What is AI citation monitoring?
AI citation monitoring shows whether AI engines mention your site in answers for the queries that matter to you. If your site is not being surfaced, you are missing visibility.
Which AI search engines does CiteWorth track?
CiteWorth connects to 9 answer engines via API: ChatGPT (OpenAI Search), Perplexity, Google AI Overviews, Google Gemini, Bing Copilot, Brave Summarizer, Kagi, You.com, and xAI Grok. How many you can enable per scan depends on your plan: 1 on Free, 3 on Pro, 8 on Agency (see Pricing).
Do I need technical skills?
No. CiteWorth is built for operators, marketers, and founders who need clarity without digging through raw technical output.
How long does a scan take?
Most scans complete in under two minutes. Larger query sets or broader engine coverage may take longer.
Citations & Competitors
How often should I run scans?
Run scans often enough to track meaningful change. Faster-moving categories may justify more frequent checks, while slower markets can be reviewed less often.
What's a "gap" and how do I fix it?
A gap is a query where AI engines could plausibly surface your site but do not. CiteWorth helps you spot those misses so you can improve the right pages or create better supporting content.
Can I track competitor citations?
Yes. CiteWorth can compare how often AI engines surface competitor domains against your site across relevant queries.
Meta Snapshot & Audits
What is Meta Snapshot?
Meta Snapshot inspects what crawlers and answer engines can parse from a page, including HTML, meta tags, headings, and schema.
What's the difference between Fetch and Render modes?
Fetch shows what is returned directly from the server. Render shows what appears after JavaScript runs in the browser. Fetch is the default starting point; Render is mainly diagnostic.
Why do Meta Snapshot results change between runs?
Results can change because of caching, geo-routing, A/B testing, bot protection, or live page changes. Reviewing runs over time helps you see whether the page output is stable or inconsistent.
What should I fix first after a crawl?
Start with non-200 status codes, unintended noindex tags, missing canonicals, missing H1 or language tags, and broken internal links.
Reporting & Follow-up
What evidence do I get?
CiteWorth records page and crawl outputs that help you review what was visible at a given point in time. Reporting depth and output options vary by plan.
How does Draft Preview work?
Draft Preview lets you check draft or staging URLs before they go live, so you can catch issues such as missing meta tags or broken canonicals before launch.
What does 'Signed off' mean?
Signing off marks a chosen result as your reference point for later comparison, helping you review what changed after subsequent work.
What can CiteWorth prove — and what can't it?
CiteWorth can show what was visible to crawlers or answer engines at a specific point in time and how results changed between runs. It cannot guarantee future citations or control how external engines choose sources.
Plans & Billing
What plans do you offer?
CiteWorth offers Free, Pro, and Agency plans. The main differences are usage limits, reporting/export options, and scale features.
Can I export data?
Yes, depending on plan. Free includes watermarked reporting. Pro adds CSV and PDF exports without watermarks. Agency adds shareable and white-label reporting.
Is this guaranteed?
No. CiteWorth helps you understand current visibility and track change over time, but it cannot guarantee how external AI engines will rank or cite sources.
Is my data private?
Yes. CiteWorth stores your URLs, scan results, and related workspace data for your account. We do not share it or use it for training.
Can I use my own OpenAI API key?
Yes. Paid CiteWorth subscribers can connect their own OpenAI API key. Your subscription still controls access to CiteWorth features, limits, and workflows, but provider pass-through OpenAI usage can run through your own OpenAI account where BYOK is enabled. BYOK V1 supports OpenAI first. Free plans do not include BYOK.